Its also a good idea to have a camera on-hand so you can document the workshop. Youll find that the participants better control their allotted time and are less frustrated when their time for reflection comes to an end. Product design workshops are an opportunity for a team to untangle a problem together by going through a series of group exercises designed to get to a specific outcome. Now that the team is warmed up and all on the same page, its time to start thinking about the user. Select those that are appropriate to your group's needs. Treat everyone as a peer. If you only do one thing, be over-prepared! Our second exercise is called the Ideas Vault, this exercise is designed to relieve our participants of any decision-overwhelm when it comes to choosing which ideas to take forward in our prototype phase. In which case you could finish the lesson here and return back later to process a few days later, giving participants a chance to engage outside of the workshop space. A workshop is a great way to introduce Design Thinking methodology to a company, but it doesnt end there. Unlike virtual workshop ground rules (in which one person is usually the lead), team meetings usually require everyone to operate as a peer. You can do this remotely or in person. Consider the following workshop preparation checklist as a guide: Team: Having the right skill sets in the room is key to generating innovative ideas with practical applications. The works of art can then be displayed in the workshop room, for your viewing pleasure! Build a career you love with 1:1 help from a career specialist who knows the job market in your area! For the best outcomes, Design Thinking needs to be incorporated into every step of product development and problem-solving to see long-lasting effects., For those of you running a remote Design Thinking workshop, youll have a slightly different set of challenges to those hosting the in-person variant. These are the mindsets. We therefore synthesized all of the key information on a Research Wall that we built on Miro in the form of a SWOT matrix, as well as in a comprehensive project checklist. To introduce the process of Design Thinking using a real-world design challenge: How might we improve the user experience for LoveFoundry customers? In this section, well explore your Design Thinking workshop agenda in more detail. We based ourselves on our recent experience: week long workshops to rethink customer experiences, involving up to thirty participants. you might ask yourself. For example: The step browses through potential matches could be propelled by the user goal of wanting to meet new people. 14 Ground Rules for Team Meetings . Ideation, innovation, and problem-solving: Generating as many ideas and potential solutions as possible. Did the team have any feedback for you as the facilitator? Was there anything that surprised them? Heres an example of how you might run the prototyping and testing phase: Round off your Design Thinking workshop with a quick debrief. Well yes, you must: Okay, but then "how can I be all of this at once?" Create 3D versions of our cake design with card and paper, and layout the ingredients around each prototype. Most often, these are conducted in person, but you can certainly adapt and conduct a remote Design Thinking workshop. Lastly in our workshop, we celebrate by selecting a final cake outcome. While putting together your workshop agenda, concentrate on deliverables rather than focusing too heavily on creating a prescription for every moment of the day. Within a workshop context, facilitators typically focus on the five stages of Design Thinking to encourage collaboration, creative problem solving, and innovation from each member of the group. Minimum: 10 . Team building activities can prove to be the missing link that will help your group feel more connected and able to collaborate more effectively. By following the workshop template, youll find a heap of tips and tricks for teaching design thinking to a new group. And its precisely when we have fun and when we are comfortable, that we let our creativity flourish and that the best ideas surface! Ready to run a great workshop? Workshops can deliver on one or more of these objectives, depending on how long they run (and how well you prepare). However, Design Thinking is perhaps most commonly used when a problem cannot be solved using traditional methods, and needs to be approached from a more creative or innovative angle. Design thinking is unique in its focus on user-centric problem-solving: you're not just coming up with ideas that could benefit the business, but rather, taking a rare opportunity to really step into your users' shoes and understand them on a deeper level. Through the idea vault process, we are narrowing our ideas down by asking a series of questions that relate to the feasibility of the design, and if it truly meets our Personas needs. A definition of what Design Thinking is. Discuss the results of preparatory UX research, technical audits, and other data gathered in preparation. If youre running a workshop for a client, you might print display advertising campaigns from three of their biggest competitors, for example. CareerFoundry is an online school for people looking to switch to a rewarding career in tech. Technical tangents and These are the people your solutions must serve, and they are a constant source of inspiration. Despite . You can learn all about, Activitycraft a point of view (10 minutes): Based on their empathy maps from the empathise phase, ask participants to create a point of view statement. Bring a vision to life and into the hands of your customers, wherever they may be. It uses a divergent approach of Empathize -Define-Ideate-Prototype-Test, to design a solution focused towards creating a preferred customer experience. After 5 minutes, share results among the group. Sharing relevant inspiration is an effective way to build a collaborative atmosphere while bringing fresh perspectives into workshops. What went well? Activityrefining your solution (10 minutes): Incorporating what theyve learned about the user and the feedback they received on their initial ideas, its time for the Design Thinkers to pull everything into one single solution. Activityuser testing (15 minutes): Ask participants to spend some time with each member of the group, walking them through their designs and. For the last 5 minutes, participants should combine any steps that are too similar, narrowing it down to 8-15 steps. Whether your workshop will be in-person, online, or a mix of both, heres what to consider when choosing your workshop location: While in-person is always best, powerful digital tools like Miro and Mural can help remote teams workshop together when apart. Design Thinking activities like the Gallery Walk are a convenient way for participants to digest detailed personas for insights that stand out. This will allow the project to obtain greater internal support, since all the stakeholders will have been involved from the get-go. Using Post-it notes, theyll describe the functionality of each button; for example adds item to basket. What goals are we missing? If youd like some examples of design thinking in the real world, check this out: 5 Game-Changing Examples of Design Thinking. Let's have fun in our workshops and work will become a game. Suspendisse varius enim in eros elementum tristique. In the following sections, youll see how the Introduction to Design Thinking workshop explores each stage of the design process through the analogy of baking a cake. Has everybody identified similar user needs, or is there lots of variety? Consider the following list of sections as inspiration for what to include in your post-workshop documentation: When it comes to communicating complex ideas quickly, having a library of visualization techniques on hand is critical. We finish our Define process, by presenting our personas to the group, and together voting on two personas we will choose to design cakes for. If you are in charge of delivering a summary of the work done, start it immediately after the workshop, while the information is still fresh in your mind. Required fields are marked *, Effective online tools are a necessity for smooth and engaging virtual workshops and meetings. Now well go through all the necessary steps for running a Design Thinking workshop. Aside from comfortable seating and good lighting, you can create a relaxed environment by playing some background music. Everyone has the ability to think creatively especially after a good warmup. There are many tactics to facilitate a workshop, which are all well documented in the many books that have been written on the subject (shoutout to. Design thinking consists of five key stages which we'll explore in this workshop: Empathize, Define, Ideate, Prototype and Test. If youre running a workshop for a client, perhaps the main purpose is to teach them about Design Thinking and how it can be applied to their business. During the workshop, be present, but not too much: Your participants must feel that you are available if necessary, which means being constantly attentive to what is happening, but let them work without interrupting them; except when the time allowed for their reflection is over, but we will address this point later. ), Reverse brainstormingthis is where you focus on the causes of the problem rather than the solution, Rapid ideationeach person writes down as many ideas as possible within a set timeframe, Worst ideaask everyone to come up with their worst idea to solve the problem. The goal of the Document step is to ensure all the insights and alignments generated during the workshop can be easily referenced and implemented by others. It could be that you need to come up with a drastic strategy for regaining consumer trust after a PR disaster! In the simplest definition, design thinking is a human-centered approach to problem-solving. Ask the group to consider the following: This is also a good opportunity to assess the current user personas the team are using. Join the 100,000+ facilitators using SessionLab. Ask your Design Thinkers how they enjoyed the workshop and what theyve learned. The goal of this time is to generate dozens of relevant user stories for each persona. Sometimes the best sources of inspiration connect seemingly unrelated industries. To build trust, start by creating ground rules for the workshop. Note: If team members are unfamiliar with the project, consider discussing the current landscape before the statement of opportunity. Next, youll move onto the define phase. Sharing user journey maps, reflection and discussion (10 minutes): At the end of the ideation phase, put ten minutes aside for presenting and reflecting on all the user journey maps created. Provide a few examples to help them get started. With preparations ready and the agenda set, you can now facilitate a productive workshop. and we established a list of our key tips. There might be one person sourcing the ingredients, another baking the cake and another delivering it to our Persona. Create a space where everyone can have their voice heard, and where no question is a stupid question. The importance of Design Thinking being user-centered can never be mentioned enough! Here are some of the benefits at a glance: Most companies today have innovation envy. We back our programs with a job guarantee: Follow our career advice, and youll land a job within 6 months of graduation, or youll get your money back. When running similar workshops, Ive found that contextualizing the data into human characters has helped the participants relate to the users needs. For your Design Thinking workshop, ask your participants to pair up and take it in turns to play the user. The level of detail you decide to document your workshop with should be based on the scale of your project short Design Thinking sessions with a core team dont require the same level of scrutiny as larger projects with extended teams who meet infrequently. Activitycoming up with solutions (10 minutes): Having explored the opposite of what would be helpful to the user, it should now be easier to find potential solutions. It is important to . In this workshop, well ask the group to approach the problem of baking a cake. Now for the most crucial part: planning your workshop agenda. On average, spend three hours of preparation for each hour of workshop. Essentially, a Design Thinking workshop seeks to create solutions to challenges facing the business. These challenges might be related to product development, team collaboration, recruitment or retention, reaching targets, as well as any number of issues that are preventing a company from reaching its goals. 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