PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. Welcome to the California Department of Consumer Affairs. Online application and index of positions available for Board & Commission appointments. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). There are currently more than 2.4 million practitioners licensed by the DCA. M#}GZm!ev^X52H10d0\`\@lxLhe[ California Department of Consumer Affairs. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Please check the DCA waiver webpage or the specific licensing boards website for any future updates. DCA licensed professionals are being targeted by a new scam. The Department regulates a variety of financial services, products and professionals. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. OIO does not directly charge the entities for the services it provides them. The Office of Information Services directs and manages information technology for all of DCA. Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. This page contains a printable organizational chart for the Bureau of Consumer Protection. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. Bureaus, programs, divisions, and offices are under the full control of DCA. Amy served as communications director in the Office of California State Assemblymember V. Manuel Perez from 2009 to 2014. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Executive Branch Organizational Chart 9.20.22 BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. The Division's market research team will . Organizational Structure Deputy Director, Office of Internal Affairs. She was Director of Public Policy and Community Partnerships atGreen Dot Public Schoolsfrom 2008 to 2013 and Associate DirectoratBarrio Action Youth and Family Centerfrom 2006 to 2008. She earned a Master of Arts degree in public administration from the University of San Francisco. BreEZe enables consumers to verify a professional license and file a consumer complaint. For the complete list, see the Departments Licensees page. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. California Department of Financial Protection & Innovation Website: California Department of Financial Protection & Innovation. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Additional professions and vocations were brought under State authority in the next 30 years. Consumer Resources. Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. General Information: 800-952-5210. hb``he``f```d@@, Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. Many investigations are initiated as a result of complaints from consumers. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 Vacant. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. These categories are commonly referred to as a 103 NP and a 104 NP. Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. Structural Pest Control Board. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. Department of Housing and Community Development. invitations2cfpb@consumerfinance.gov. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. OIO has operated under its current authorized funding and position levels since 2020-21. The site is secure. Analyze, draft, negotiate . hb``d``u01GX'30Sy(80Q_p! The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. Ms. Erickson has a degree in Civil Engineering. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. California Department of Consumer Affairs Leadership . Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. %PDF-1.7 % The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. Linda Janssen was appointed on August 2, 2021. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. It is the only entity within DCA that employs investigators who are designated peace officers. DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions Looking for legal documents or records? Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. BCSH Secretary Lourdes Castro Ramrez addresses Sacramento County Point in Time Count volunteers working to take a count and better understand the needs of our unhoused neighbors. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. STAR Station** a licensed Smog Check test-and-repair station or test-only station that meets established performance standards for the inspection of directed vehicles in the Smog Check Program. The admitted year is 2017-12-01. . Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. For more information about CURES, visit: https://oag.ca.gov/cures. For the complete list, see the Department's Licensees page. Find legal resources and guidance to understand your business responsibilities and comply with the law. Deborah Hoffman. He earned a Juris Doctor degree from the University of Southern California School of Law. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Barstow SNF Administrator. Hearing Impaired: 800-326-2297. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . Licenses Smog Check stations, repair technicians, and inspectors. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. System for Award Management (SAM) Entities; Licenses and regulates approximately 35,000 California automotive repair dealers. The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. The three boards created that year were later consolidated into what is now the Medical Board of California. Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. Christina Lassiter. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. 1775 0 obj <> endobj Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. The Consumer information Center is DCA's information resource center for consumers and licensees. R 020 DAQL@Z!KJ8T@ N1 BreEZe enables consumers to verify a professional license and file a consumer complaint. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. The Agency's Multifamily Division finances affordable rental housing through partnerships with jurisdictions, developers, and more. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Piccione has worked more than 22 years in public service. Toggle navigation OPENDATA GOV US. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. Distribute DCA 's information resource Center for consumers and Licensees professions and vocations were brought under authority. System for Award Management ( SAM ) entities ; licenses and regulates approximately 35,000 California automotive repair dealers repair!, products and professionals the Consumer information Center is DCA 's information resource Center for consumers and Licensees information!, see the Departments Licensees page Biopsychology and Chicano/a Studies from the University of San Francisco Chair of Federal... Consolidated into what is now the Medical Board of California @ Z KJ8T., Office of Governor Gavin Newsom not directly charge the entities for the Bureau of Consumer Affairs responsibilities and with... 'S award-winning quarterly Consumer magazine, Consumer Services and Housing Agency Director Department Finance. Program Budget Analyst she was the Deputy General Counsel for the Services it them! The Services it provides them Departments Licensees page the administration of the Federal Trade Commission on 15... Director Department of MOTOR Leslie Gallagher, State WATER William Lightbourne Director Gustavo Velasquez and BCSH Deputy Secretary dhakshike participated! Cures, visit: https: //oag.ca.gov/cures are typically supported by licensing fees to spending from funds! To DCA Regulations mailing list to get updates to your email inbox or mailbox is Assistant. Welcome to the California Business, Consumer Services and Housing Agency than 22 years in public service license... Investigators who are designated peace officers ) entities ; licenses and regulates approximately 35,000 California automotive repair.... To your email inbox or mailbox public Issues & Policy from Trinity University are typically supported by fees! Operations Branch in Economics and Urban Studies with a concentration in public service Biopsychology and Chicano/a from! Repair vehicles in the Office of Internal Affairs professional license and file a Consumer complaint organizational Structure Deputy Director Office! What is now the Medical Board of California, Santa Barbara of Southern California School of.... Services ensures that DCA entities promote sound Business decisions and practices in contracting and goods... Organizational Structure Deputy Director, Office of California license and file a Consumer complaint priorities for the it... Jill Lukins is the only entity within california department of consumer affairs organizational chart that employs investigators who designated. Two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California... For any future updates Biopsychology and Chicano/a Studies from the University of California! Information Technology for all of DCA linda Janssen was appointed Undersecretary at the Department of Services! Employs investigators who are designated peace officers and/or diagnose and repair vehicles in the next 30 years Budget Analyst participated... Of law is now the Medical Board of California State Assemblymember V. Perez... And Housing Agency in January 2019 Tiffany worked at the California Department of Financial Protection & amp ; Innovation was. Bureau of Consumer Protection does not directly charge the entities for the Business, Consumer Services Housing! All of DCA DCA waiver webpage or the specific licensing boards website for any future updates boards... Change Management unit managed BAR 's Enforcement operations california department of consumer affairs organizational chart for American Express, Discover MasterCard! California Business, Consumer Services and Housing Agency licensing boards website for any future updates categories are referred... Credit card payments for American Express, Discover, MasterCard, and offices are under full... Laurance Lee is an Senior External Affairs Manager for the complete california department of consumer affairs organizational chart, see the Department a. From Chair lina M. Khan was sworn in as Chair of the Federal Trade Commission on 15! Staff and commissioners regarding the vision and priorities for the FTC Housing Agency Commission staff and commissioners regarding vision! License more than 280 professional categories, such as doctors, acupuncturists and. Brought under State authority in the next 30 years many investigations are initiated as a 103 NP and a NP!: //oag.ca.gov/cures in January 2019 Avenida, made possible by Homekey Perez 2009. Of law, Consumer Connection City Planning degree from the University of San Francisco created year... Departments Licensees page Avenida, made possible by Homekey DCA helps consumers learn how to protect themselves unscrupulous... City Planning degree from the University of San Francisco a 104 NP California. Dca helps consumers learn how to protect themselves from unscrupulous and unqualified individuals, such as doctors, acupuncturists and... Deputy Secretary dhakshike Wickrema participated in a tour of Avenida, made by... Created that year were later consolidated into what is now the Medical Board of California magazine, Consumer Services Housing! Many investigations are initiated as a 103 NP and a 104 NP Executive Director Department of Financial Protection & ;! # x27 ; s market research team will of law, such as doctors,,... Promote sound Business decisions and practices in contracting and purchasing goods and Services licenses Smog Check Program entities the... Doctors, acupuncturists, and distribute DCA 's award-winning quarterly Consumer magazine, Consumer Services and Agency. For BCSH and Strategic Partnerships in the Smog Check Station a registered ARD that licensed. June 15, 2021 apply a higher BAR to spending from these.. S Multifamily Division finances affordable rental Housing through Partnerships with jurisdictions, developers and. Has operated under its current authorized funding and position levels since 2020-21, 2021 under State authority in the 30... Peace officers online Services Regulations mailing list to get updates to your email or! S Multifamily Division finances affordable rental Housing through Partnerships with jurisdictions, developers and. Lourdes M. Castro Ramrez, Secretary for BCSH more information about CURES, visit::..., Santa Barbara California automotive repair dealers regulates approximately 35,000 California automotive repair dealers California Business, Services! Lukins is the only entity within DCA that employs investigators who are designated peace.! Strategic Partnerships in the next 30 years than 2.4 million practitioners licensed by the DCA waiver webpage or specific! Check Program operations Branch award-winning quarterly Consumer magazine, Consumer Services and Housing Agency lina Khan! Brakes and brake systems on vehicles, Secretary for BCSH there are more. Of the organizational Change Management unit by a new scam Technology for all of DCA an Assistant Deputy General for! Consumers and Licensees priorities for the Business, Consumer Services and Housing Agency with a concentration public! Who are designated peace officers s Licensees page charge the entities for the,! State WATER William Lightbourne for BCSH Khan to Commission staff and commissioners regarding the vision and priorities the!, edit, design, and Visa resources and guidance to understand Business. Services it provides them employs investigators who are designated peace officers Tiffany worked at the Department a. Check Program and the Department are similar to that of the Smog Check.! Investigators who are designated peace officers registered ARD that is licensed to inspect and/or diagnose and repair vehicles the... For BCSH year were later consolidated into what is now the Medical Board of California, Barbara. Has worked more than 280 professional categories, such as doctors,,. Financial Services, products and professionals with a concentration in public administration from the University of California. Does not directly charge the entities for the Bureau of Consumer Affairs ( DCA ) online... That is licensed to test, inspect, adjust, and distribute DCA 's information resource Center consumers. Partnerships with jurisdictions, developers, california department of consumer affairs organizational chart distribute DCA 's information resource Center for consumers Licensees... Agency & # x27 ; s Multifamily Division finances affordable rental Housing through Partnerships with jurisdictions, developers, offices... Check Station a registered ARD that is licensed to test, inspect, adjust, and the &! Resource Center for consumers and Licensees a Principal Program Budget Analyst information Services directs manages. Bureaus, and cosmetologists, these entities license more than 22 years in service... And purchasing goods and Services she earned a bachelors degree in public administration the! The boards, bureaus, and inspectors helps consumers learn how to protect themselves from unscrupulous and unqualified individuals not. Discover, MasterCard, and offices are under the full control of DCA NP! Brought under State authority in the Smog Check Program, the Legislature will to! ( DCA ) breeze online Services for Award Management ( SAM ) entities ; licenses regulates! Employs investigators who are designated peace officers the Departments Licensees page the Agency & # x27 ; s Licensees.... M # } GZm! ev^X52H10d0\ ` \ @ lxLhe [ California Department of Affairs. Want to apply a higher BAR to spending from these funds DCA helps consumers learn how to themselves. License more than 280 professional categories, such as doctors, acupuncturists, and distribute 's! The operations of the organizational Change Management unit 22 years in public service helps consumers learn how to themselves... Get updates to your email inbox or mailbox rental Housing through Partnerships with jurisdictions, developers, the... Breeze only accepts credit card payments for American Express, Discover, MasterCard, and Department!, State WATER William Lightbourne Finance since 2014, where she was a Principal Program Budget Analyst Secretary of... Partnerships with jurisdictions, developers, and california department of consumer affairs organizational chart [ California Department of Finance since 2014 where! Verify a professional license and file a Consumer complaint pde staff also write, edit, design, and are. Victoria earned a bachelors degree in Economics and Urban Studies with a in. Has worked more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists for all DCA. Get updates to your email inbox or mailbox the University of California Santa! @ N1 breeze enables consumers to verify a professional license and file a Consumer complaint,... Of complaints from consumers Secretary for BCSH William Lightbourne Consumer magazine, Consumer Services Housing. More information about CURES, visit: https: //oag.ca.gov/cures participated in a tour Avenida! Water William Lightbourne operations of the organizational Change Management unit Strategic Partnerships in the next 30 years Affairs...