While still pursuing innovation on a parallel track to support remote work and to improve customer, supplier, and employee engagement, companies across sectors are in the midst of a governance cycle to ensure the wave of pandemic-era digital investments are fully optimized and delivering value for the business. Contact. The term chief information officer (CIO) was coined by prominent organizational theorists William Synnott and William Gruber in their 1981 book, Information Resource Management: Opportunities and Strategies for the 1980s. As one large financial institution set out to build its digital products, the business and technology teams jointly led user listening and feedback panels early and often throughout the development process. This role was particularly important when a retail giant was looking to acquire an analytics company. Large IT initiatives have always required detailed planning, but business-oriented CIOs ensure that transformation plans account for dependencies outside of IT, such as marketing campaigns or legal implications. On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). Just like the CEO has a big . Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. Union membership in the United States has shown a steady decline as a proportion of the total labor force (i.e., comprising all employed persons 16 years of age or older). You lose it by talking geek speak or focusing on pet projects that have nothing to do with the business mission. First and longest-serving president of the American Federation of Labor (AFL). And in an increasingly tech-driven business landscape, they position CIOs as legitimate contenders to lead businesses as well. They performed deep-dive technical assessments, system and data-platform compatibility reviews, and tests of vendor capabilities. According to a McKinsey survey on business technology, in fact, the companies in which IT plays a partner role in digital initiatives are further along in both implementation and achieving business impact. Eric Arnesen The George Washington University. The massive shift to remote work spurred by the COVID-19 lockdowns in 2020 only underscored the vital role CIOs and the IT assets they're responsible for play in the success of today's enterprises. Today, the Union also represents health care workers, truck drivers, manufacturing workers and public employees in the United States and Canada. Although nearly 650,000 members had been in those unions, many rejoined the CIO in unions that had been established as alternatives to the ones that it deemed to be communist dominated. Pre-pandemic, the CIO role in digital transformation depended on the following factors: A Deloitte global study done in 2018 found that less than 10% of CIOs were getting the company support they felt they needed to lead digital transformation. In other words, the potential po. Ibid., 17-18.. . New executive roles created over the past decade or so include but are not limited to the following: There are key differences between the role of the modern CIO and these newly minted IT executive titles, but confusing similarities as well. The challenges unions face today result from a combination of trends years in the making as well as recent political developments. Moving forward, there are efforts to improve workspace management and the employee experience thanks to the infrastructure investment, which resulted in savings now funneled to continuous improvement. As more companies strive to improve operations and enhance the customer experience, CIOs lead the charge to implement automation initiatives that work now, and strategies to ensure future success. It also involves infusing technology into every strategy discussion and process throughout the organization. Just as the CFO's purview was finance, the CIO was envisioned as being the corporate-wide information technology strategist. These smart devices ushered in the expectation of anytime, anyplace computing, and the irreversible breakdown between work and personal computing -- a culture change CIOs would have to manage. In comparison, leading digital business transformationa top imperative for 42% of respondents to last years survey and 39% in the 2020 State of the CIOwas a top three CEO objective for only 28% of 2022 State of the CIO respondents. Congress of Industrial Organizations (CIO) proposed by John L. Lewis in 1938, was a federation of unions that organized workers in industrial unions in the United States and Canada from 1935 to 1955. After decades of decline, the labor movement in the U.S. has been gaining some momentum. Unions have generally grown and then been pushed back at various points since the 1880s. William Green Created by John L. Lewis, it was originally called the Committee for . Lenovo Late Night I.T. Make sure you talk to colleagues in business terms so they understand how youre delivering for them.. One of their goals is to continue to maintain and improve the organization's internal technology processes as a way of maximizing company productivity and making complex tasks more achievable through automation. After a wholesale pivot to remote operations in 2020, Sequoia Capitals IT group turned attention to preparing for a transition to hybrid work, including the upgrading of networks, reconfiguring conference rooms with new camera technologies, changing business processes to better support collaboration, and equipping employees with proper equipment setups, both at home and in office. The union had to report the data to the OLMS in order to be considered for this list, thus some unions are not listed. The immensely successful debut of the iPhone in 2007, followed by other consumer-oriented mobile devices, presaged another watershed moment for enterprise IT and the CIO role. There is a silver lining: Compared to the old AFL, organized labor is today much more diverse and broadly based: In 2018, of the 14.7 million wage and salary workers who were part of a union . In the 1940s, 10 percent of public workers and 34 percent of those in the private sector belonged to unions. While finding the right footing has always been a challenge, the need to advance the dual business imperatives on a parallel track was particularly acute this past year, especially after a period of whirlwind digital innovation. They now have the attention of the CEO in a way they haven't before," said the authors of Gartner's 2021 CIO Agenda survey, as reflected in the following findings from the study: But as the purview and clout of CIOs have expanded as a result of their leadership during the pandemic, the challenges of the job remain daunting. Make the business implications of tech decisions clear. The top CEO priorities for IT leadership also revealed a growing desire to align years of technology investment with operational excellence while ensuring digital initiatives are running on all cylinders and delivering the proper business outcomes. This reality requires a CIO to first come to terms with the scope of the transformation itself. Whether Lewis always intended to split the AFL over this issue is debatable, but at the outset, the CIO presented itself as only a group of unions within the AFL gathered to support industrial unionism, rather than to oppose the AFL itself. The national labor union was one large union that directly represented workers from many trades crafts and industries. Throughout the guide, hyperlinks point to related articles that cover the topics being addressed in more depth. Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? Broadly speaking, digital transformation is a practice over 80 years old, involving the use of computer-based technologies to improve an organization's performance. A. Philip Randolph In 1955, the CIO, now much weakened by McCarthyism, rejoined the AFL, forming the new entity known as the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO). The calls came from the same phone number (929-279-5975 . By. They stressed that the success of this new CIO role depended on the "fusion" of business users who appreciated the capabilities of technology with technologists who understood business. . "All the successful CIOs I know are deeply technical," said Benjamin Rehberg, managing director and senior partner at Boston Consulting Group. National Employment Law Project. In working on tech transformations with hundreds of CIOs, we have identified five CIO traits that we believe are markers of success. Do Not Sell or Share My Personal Information, IT applications, infrastructure and operations, relation to other IT executive positions in the C-suite, Top 7 CIO challenges in 2022 and how to handle them, Get started with Amazon CodeGuru with this tutorial, Ease multi-cloud governance challenges with 5 best practices, Top cloud performance issues that bog down enterprise apps, How to ensure iPhone configuration profiles are safe, How to remove a management profile from an iPhone, How to enable User Enrollment for iOS in Microsoft Intune, Use Cockpit for Linux remote server administration, Get familiar with who builds 5G infrastructure, Do Not Sell or Share My Personal Information, where their companies were in terms of operational efficiency and, the extent to which their companies were under threat by digital competitors; and. Adept CIOs also understood how their IT mission and strategic plans supported the company's mission and strategic goals -- and they made those connections for both their staff and for their C-suite peers. How often do you publicly celebrate success and support noble failures? CIO president who helped transform the industrial union movement into a stable and powerful organization. This active collaboration ensured that the products and services IT developed were adopted. False. They accomplish this by delivering bulletproof and agile systems and services that are inextricably linked to business goals -- in real time, if required -- and by leading their enterprises through the cultural shift required to become digital businesses. Like so many companies coming off a two-year cycle of near-non-stop digitization, USPTO is in a bit of recalibration mode. Building trusted relationships with the C-suite, line-of-business leaders and even the board of directors became a vital part of the job. Let's break down this period of rapid and extreme change. This article uses the metaphor of a social contract to review the evolution of American unions and their effects especially in the variations in their qualityon firm employment strategies and performance, takes stock of the current state of unions and alternative forms of worker voice that have emerged in recent years, and discusses implications for the future of labor and employment . The biggest victory for US unions since Labor Day last year wasn't at the negotiating table, on the picket line or in organizing a vote. The builder of the modern AFL-CIO. When considering a shift to cloud, for example, executives tend to understand it first as a cost-saving opportunity. Good customers can also help you find problems. Cookie Preferences Success increasingly depends on the widget being Wi-Fi-enabled. Social reformer dedicated to workers' rights and racial justice. In comparison, leading digital business transformationa top imperative for 42% of . They also have the technical expertise to decide which among the flood of emerging technologies will give their enterprises a business edge. 2. At large companies, there were data centers to build, networks to protect and critical business applications to maintain. Its been years in the making, but the decision for one of Africa's retail giants to move its infrastructure into the cloud was never going to be taken lightly. Between 2010 and 2019, the need for digital transformation marked yet another turning point in the role of the CIO and IT, but not without resistance and hardly overnight. Defying the American Federation of Labor's commitment to craft unionism, the Committee for Industrial Organization was established in 1935 by leaders of the United Mine Workers and other AFL unions who embraced industrial union organizing strategies. Put simply, it's an organization of people committed to protecting and improving the interests of its members. The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. Developing a deeper well of business knowledge often requires CIOs to extend their networks beyond the organization. All data was collected and up to date as of Sept. 11, 2019. Folk hero and symbol of hope who organized a union of farm workers. Some unions featured in this report were voluntarily recognized by employers, and some led campaigns in which the employer provided union organizers with free access to employees.73 But often, when private-sector workers seek to organize and bargain . Sanders (I-Vt.) and the 10 Democratic members of the Senate Committee on Health, Education, Labor, and Pensions (HELP) last month invited . That would be a long time coming. The heyday of the mainframe was followed by what's known as the distributed computing era. They couldnt tell who was IT or LOB, he quips. That meant these unions might be broken up later in order to distribute their members among the craft unions that claimed jurisdiction over their work. A labor union is an association of workers formed to negotiate collectively with an employer to protect and further workers' rights and interests. The CIO transformed American labor and American politics. Thomas Reilly Donahue We are now digesting innovation and making sure everything works. Next on the agenda: Looking for opportunities to automate key business processes and ramping up security, he adds. "In a worst-case scenario for labor and the left, Harris v. 2 But that needs to change, especially around the most crucial capabilities. Eighty-six percent of CIOs say their role is more digital and innovation focused, down slightly from 92% last year, while 85% say they are more involved in leading digital transformation initiatives compared to their business counterparts, (down from 89% in 2021. They invest time with functional and business-unit leaders and managers to gain an in-depth understanding of business realities on the ground and go out of their way to develop a nuanced and detailed understanding of customer issues. Together, they created detailed work plans. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. Use the tool to help admins manage Hyperscale data centers can hold thousands of servers and process much more data than an enterprise facility. No longer just the overseers of IT operations and services, many CIOs are now acting as key business strategists, working with their C-level peers and the board of directors to create the business models necessary to survive -- and thrive -- in the 21st-century digital economy. Cloud computing companies provided software, infrastructure and platforms as a service to other organizations. Combining the best of union dues payment software, union member communications software, grievance tracking software - all under a single, modern, web-based system. Designed specifically for both officers and members alike to leverage the power of today's connected devices to create the best labor union management software package available today. It That means not just explaining how this three-pronged approach is better for IT but also clarifying how it drives business goals and how it can be implemented. 1. Business leader. The NPTA have been soliciting donations via phone, and recently unknowingly contacted a staff member of the Malone Telegram. But in helping executives understand the full range of cloud benefitsimproved speed to market, better developer productivity, and improved resiliency and disaster recoveryCIOs can help them see how the cloud can unlock new revenue models and services tied to business priorities. In the 1930s, the Congress of Industrial Organizations (CIO) was formed as a result of political differences in the AFL. Amazon CodeGuru reviews code and suggests improvements to users looking to make their code more efficient as well as optimize Establishing sound multi-cloud governance practices can mitigate challenges and enforce security. Gallup reports 71% of Americans say they approve of labor unions, the highest number since 1965.. Non-white workers are playing a key role in all this progress, with the Bureau of Labor . "CIOs nowadays need to be business leaders," is how Suzanne Adnams, a managing vice president at research firm Gartner, summed up the modern CIO role. At the end of the process, the business was able to make an informed decision. Endnotes . Protective labor legislation of the 1930s, such as the Social Security Act, the National Labor Relations Act, and the Fair Labor Standards Act, did not extend to agricultural workers, although 31.8 percent of the African American population in 1940 was employed in agriculture (40.4 percent in the South). Findings from our 2018 IT strategy survey reveal that companies with top IT organizations are much more likely than others to have the CIO very involved with shaping the business strategy and agenda, and strong performance on core IT tasks enables faster progress against a companys digital goals. The rivalry for dominance was bitter and sometimes violent.The CIO declared it had formed to encourage the AFL to organize workers in mass production industries along industrial union lines, but it failed to change AFL policy from within. The AFL-CIO is the largest union federation in the U.S., made up of 55 national and international unions with 12.5 million members worldwide. Feb 28, 2023. At many companies, the project requires a wholesale conversion from an analog to a digital business model, and businesses have little choice but to adapt. We make it a point to engage and connect to understand whats happening in the platform and product teams.. Unions and Benefits. The stage is set for CIOs both to lead a successful technology transformation and to influence business strategy. By 1983, only twenty percent of American workers belonged to a union. Security and risk management is the highest-ranked technology initiative commanding IT investment this year, cited by 45% of respondents. While cybersecurity has been a boardroom-level issue for the last few years, the conversation is now broader, expanding to IT and business resiliency, notes Satya Jayadev, vice president and CIO at Skyworks Solutions, a semiconductor manufacturer based in Irvine, Calif. Skyworks is both adopting a defensive posture (i.e., identifying and thwarting attacks) and mapping out an offensive strategy to get systems back up and running in an expedited timeframe. Former AFL president whomoved the federation toward "social reform unionism.". Have an integrated plan that highlights risks and dependencies beyond IT. The AFL did respond, and added even more new members. The Tipping Point - The Path from CIO to CEO Becomes Clearer. LightRocket via Getty Images. 66% of CIOs said their relationship with the, 70% of CIOs said they were assigned leadership of high-impact initiatives; and, 80% of CIOs reported an increase in educating business leaders about technology. how receptive the business leadership was to embarking on a digital transformation journey. As of 2018, union density stands at 10.7 percent overall (Bureau of Labor Statistics 2018).Union decline has contributed to growing economic inequality and eroded workers' voice in politics (Farber et al. WM is also in the midst of absorbing and capitalizing on a major business enablement program that included moving its data center to the cloud and modernizing its network infrastructure, according to Erika Walk, the firms senior director, digital business services. Now, fresh off a pandemic-fueled cycle of accelerated innovation, Holcombe is channeling his vaunted sales skills to drive an upcoming IT agenda centered on foundational areas like optimization, security, and enterprise resiliency. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. Since the CIO role's inception, all high-performing CIOs have needed to be able to inspire and lead their IT organizations. The 1990s marked the adoption of the modern enterprise resource planning software suites that collected and managed data produced at different levels of the business. Peoples World traces its lineage to theDaily Worker newspaper, founded by communists, socialists, union members, and other activists in Chicago in 1924. They focused on the hiring of skilled workers, such as carpenters, lithographers, and railroad engineers, attempting to maintain as much control as possible over the work their members did through enforcement of work rules, zealous defense of their jurisdiction to certain types of work, control over apprenticeship programs, and exclusion of less skilled workers from membership.Craft unionists opposed organizing workers into unions that represented all of the production workers in a particular enterprise. A Short History of American Labor [Note: This is a mirror site duplicating material appearing on www.unionweb.org.The original text comes from the American Federationist of March 1981] This brief history of more than 100 years of the modem trade union movement in the United States can only touch the high spots of activity and identify the principal trends of a "century of achievement." Three quarters of LOB respondents to this years survey recognize the CIO as a changemakera significant endorsement of their leadership prowessand 78% believe the CIO role, elevated during the pandemic, will remain front and center going forward. Truly outstanding CIOs used IT to fundamentally transform the businesses they worked for, as explained in the classic study of "renaissance CIOs" by researchers James Spitze and Judith Lee. Such efforts allow CIOs to build a deep understanding of the business implications of technology, such as customer abandonment because of slow download times on a site or other poor user experiences. So he embedded them into cross-functional teams aligned around specific products, relying on informal networks of guilds and chapters to provide guidance and light oversight. You ain't labor, you're union. "The working people of . In 12 months, CIOs have shifted from being behind-the-scenes service providers who made sure tech worked, to . 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