Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Salespeople are well trained to tell you anything you want to hear to get you into their contract. See 9,599 traveler reviews, 7,778 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. They are terrible. But then again, I don't know of any timeshare that is like that. The help desk will not return any complaint calls. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. I have nevef regretted a decision so much as this one. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? Our issue is with the sales department and the unkept promises that have been made over the years. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You can get MUCH better pricing for other vacations on your own. They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. It has now been satisfactorily resolved. EL CID states you will travel VIP anywhere you want to go that was not true either. Security Center. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. Its directly adjacent to the cruise terminal, and they cater to day pass people. Toll Free. We still owe 49000.00 for nothing that was promised. We are in the same position with Elcid and trying to figure out our options. Please help! A & T Real Estate Holdings. Our experience is June 2014 in Mazatlan. Any suggestions. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. the customer service Rep says no only 1 year of points will be allowed. This company is not for members. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. The airfare benefit a joke. What is the matter with Don't ever buy from them! There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. The things that he told us were part of a much-used scam. Forgot Password We have been home only a few days, and I am trying to cancel everything. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. Not a deal. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. Anyone here decided to voluntary forclosed their timeshare? El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! But if those things are true experiences, I feel very sorry for you, so now go there We were dead set on NO! We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. I was held hostage with no food all day until we agreed to buy timeshare. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor We were approached at the airport by the offer of a cab ride. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. Submit a complaint and get your issue resolved. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. http://www.timesharescam.com/. Toggle Our Hotels. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. They need to be SUED. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. The points for car rental program is no longer available. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Yes this is ridiculous. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. Charged me for time share that I did not sign for. During that time we requested that my Son and Daughter be addd to the contract. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. What a nightmare! and deceptive. El Cid Real Estate; El Cid Vacations Club; Our Hotels. In one place . El Cid Resorts on the Caribbean Sea (Mexico) Tina C, we were stupid enough to sign a paper & did not get any kind of contract! El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. We would be happy to participate in any and all class action suits. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This will surely increase the credibility of your complaint. Or a full refund, you are telling us. I should have known better. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. I want my timeshare back and my money back to cancel. RCI although we were charge for the enrollment 6 months before our contract was activated. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! Here is another blacklist for El Cid, with more similar complaints, Author: James Lithia, FL. The next hearing is scheduled for February. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. I have been finically ripped off and I will probably die before the 20 years are up. Tell us why our 2022 points transfered to RCI. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. By the way, we have a million points and have bought in several times You are much better off being in control where you make a reservation. The have no heart not sure how they sleep at night. We are on the same boat, we got scammed by ELCID Vacatio Club. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. Hello everyone, Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. http://www.timesharescam.com/timeshare-cancel/. Pedro. 2. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. WellI was scammed by the masterminds of El Cid Cancun. Please Help. We had to move seven rooms before we found one that didnt smell bad. this costed us $16,000. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. I tried calling El Cid help desk but, got no response. I can tell you that you will make out much cheaper with the timeshare. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. http://www.mescam.com/ But we were willing to take the hit to get out of the lies they sold us. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. I have the same problem. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the Top 10 Complaints About El Cid Timeshare. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although us drinks one after another. Corporate Advocacy Program: How to repair your business reputation. A & M Sales and Marketing, LLC. We highly recommend you not buy a timeshare here. We will be in our 90s at their rate. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. On five separate occassions, our time share presenter was brought back into the room to reassure us. I have a similar scenario. Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. We had no idea how many points we would need to stay anywhere. I agree. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. My name is Pedro. Also, the point exchange fees were all a lie. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. 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